We value our customers and our goal is to provide the best service possible. If you are not completely satisfied with your product you may return it for an exchange.  Upon receipt of your return, our Online Returns Department will inspect your merchandise and determine its eligibility for an exchange. Once approved, we will start the exchange process.

 

Returns

  • Merchandise may be returned within 20 days of purchase for exchange only. Exchanges will be valid up to 30 days from the day of purchase.
  • Please note that only regular priced items may be exchanged. Sale and last call discounted items are final sales.
  • Free shipping only applies to original purchases. Customersare responsible for shipping costs on returned merchandise and exchanges.
  • Returned item(s) must be unworn, unaltered, and in its original packaging. Items not returned in original packaging may incur a 15% repackaging fee.
  • It takes approximately 4-6 business days to process your return once it has been received
  • For returns/exchanges you will need to complete a RMA (Return Merchandise Authorized) form. RMA number will help track your return. Please provide as much information as possible for products that are returned due to defect or other issues.

–     To ensure proper processing, please select the appropriate Return Reason Code listed on your Return Form.

–     Please specify the damage, defect, or wrong item(s) on the RMA Form.

–     For exchanges: write “Exchange” on the RMA Form in the notes section.

 

  • Before sending your return, please:
  1. Contact us via email at info@lingiron.com with information regarding your return.

–   In your email, please include:

 

  1. Pay shipping fees to cover the cost of shipping your return.
  • You will receive an email from us once we receive and inspect your item.

 

Shipping Address: 

For returns and exchanges please mail your product to:
Lineth Giron Handcrafted Jewelry
21001 Pines Blvd. #8458

Pembroke Pines, FL 33029

 

 

Exchanges
We are more than happy to accept exchanges within 30 days of the original order date. You will be responsible for paying the shipping costs to return the item. If there is a difference in price, we will send you an invoice for that amount.

Before sending your return/exchange to us, please:

1. Contact us via email at info@lingiron.com with information regarding your exchange. In your email, please include:

  • RMA Form number (Complete the form)
  • Order number and Receipt
  • Reason for return
  • Specify the item you would like in exchange. If applicable,we will gladly send out a replacement of the original item(s) purchased or  selected, as long as the merchandise is available.
  1. Pay shipping fees to cover the cost of shipping your exchange back to you.
  • You will receive an email from us the day your item ships.

 

Shipping Address: 

For returns and exchanges please mail your product to:
Lineth Giron Handcrafted Jewelry
21001 Pines Blvd. #8458

Pembroke Pines, FL 33029

 

Consumer Product Safety  

Our jewelry is designed with the outmost care is intended to be used primarily for adults. Our pieces should not be used by children younger than 14 years old. Our jewelry contain small pieces and thus is not recommended for young children. By completing your purchase you are assuming the responsibly to use our products responsibly and release Lineth Giron Handcrafted Jewelry from any liability related to the of improper use of such pieces.